Privacy policy
How we handle personal information: the details you give us when you enquire, the photographs and notes we take for condition reports, and the records our web server keeps of visits.
Last updated: 12 November 2026
Who we are
This website is run by the property-hygiene division of Asayoma, the trading name of Emutare Technologies Pty Ltd (ABN 11 664 135 479), based in Perth, Western Australia. In this policy, "we" and "us" mean that company.
This policy covers this website and the personal information we handle in our property hygiene and condition reporting work.
To ask about anything in it, call 0468 077 776 or email info@asayoma.com.
What we collect
We collect three kinds of personal information.
- Enquiry details. When you ask us for a quote by phone or email, we collect what you give us: your name, phone number, email address, the suburb or address of the property, the dates that matter to you and your message, and any document you send us, such as a Property Condition Report. A Property Condition Report can include the names and contact details of tenants, owners and agents.
- Photographs and notes for condition reports. When a managing agent or an owner commissions a condition report, we photograph each room of the property and write notes. In a home that someone lives in, the photographs may show personal belongings.
- Website visits. Like most websites, our web server records the IP address, browser type, date and time and page requested for each visit. We use these logs to keep the site secure and working.
Why we collect it
We use enquiry details to answer your enquiry, to prepare a quote and to deliver the service you ask for. We use photographs and notes to prepare the report they were taken for.
We use a Property Condition Report only to quote for and carry out the work at that property.
If you choose not to give us enquiry details, we may be unable to respond or to quote.
Who receives it
Personal information is shared with:
- People who handle your enquiry.
- The client who commissioned a report. Photographs and notes taken for a condition report go to the managing agent or owner who asked for it.
- The providers that host our website and email.
Where it is stored, and for how long
This website is hosted on a server in the United States. The records of visits described above are stored on that server.
The service that provides our email may also store personal information on servers outside Australia.
We keep personal information only as long as it is needed for the purpose it was collected for, or as long as the law requires.
Marketing
We send service updates and offers by email only if you have opted in to receive them. You can unsubscribe at any time by contacting us.
Cookies
This website sets no advertising or analytics cookies.
Access and correction
You can ask to see the personal information we hold about you, and ask us to correct it if it is wrong or out of date. Contact us by phone or email and tell us what you are asking for.
Complaints
If you are concerned about how we have handled your personal information, contact us first so that we can look into it. If you are not satisfied with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Asayoma's main website
Asayoma's main website, asayoma.com, has its own privacy policy. For this website and our property hygiene and condition reporting work, this policy applies.